FAQ

Below, you’ll find answers to the most commonly asked questions about Clean Heroes.

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Frequently Asked Questions

We understand you may have questions about our services, scheduling, and more. Below, you’ll find answers to the most commonly asked questions about Clean Heroes.

1. What areas do you serve?

We proudly offer cleaning services across several areas in Florida, including Tampa, Brooksville, Land O’ Lakes, and surrounding communities. Check our “Areas Served” page or contact us to confirm if we cover your location.

2. How do I book a cleaning service?

Booking a service with Clean Heroes is easy! You can use our hassle-free online booking system, where you can select your preferred cleaning package, date, and time. Alternatively, you can call us or send an email, and our team will assist you with scheduling.

3. Do I need to be home during the cleaning?

No, you do not need to be home while our team is cleaning. Many of our clients prefer to schedule cleanings while they are at work or out running errands. You can provide entry instructions, and we’ll take care of everything in your absence.

4. What cleaning products do you use?

We use eco-friendly, non-toxic cleaning products that are safe for you, your family, pets, and the environment. Our products are effective at cleaning and disinfecting without leaving harmful chemicals behind.

5. Can I customize my cleaning package?

Absolutely! We offer customizable cleaning packages to meet your specific needs. Whether you need certain rooms cleaned or have special requests, our team can tailor the service to fit your preferences.

6. How do I pay for my cleaning service?

We offer easy and secure payment options. You can pay online via credit card, or use any other preferred method. We ensure that all payments are processed securely for your peace of mind.

7. What happens if I’m not satisfied with the service?

Your satisfaction is our priority. If you are not completely happy with the cleaning service, let us know within 24 hours, and we’ll return to address any concerns and ensure you’re fully satisfied.

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